Refund Policy
Last updated: August 2026
Our promise
We want you to get exactly what you paid for. If we cannot deliver or fix your order, you get your money back — simple.
When you get a full refund
You are entitled to a full refund if: we cannot activate or deliver the plan you ordered; or the plan breaks during its validity and we are unable to repair or replace it within a reasonable time.
When we replace instead of refund
If access stops working during the warranty period, our first step is always to repair or replace it free of charge. A refund is only issued if replacement is not possible.
Non-refundable cases
We do not refund orders where: the account was broken by changing its email, password, or linked details; the account was shared, resold, or misused; or you simply changed your mind after the plan was already delivered and is working.
How to request a refund
Message us on WhatsApp with your order ID (starts with BB) and describe the issue. We respond quickly and resolve most cases the same day. Refunds are returned to the original UPI account you paid from.